以用户为中心的SaaS模式

在特定使用环境下为特定用户关于特定用处时所具有的有效性(effectiveness)、效率(efficiency)和用户片面满意度(satisfaction),还包括对特定用户而言,产品的易学程度、对用户的招引程度、用户在体会产品前后时的全体心思感触等。

(The effectiveness, efficiency and satisfaction of users in a specific use environment for a specific user, including the ease of learning of the product, the degree of attraction to users, and the overall feelings of users before and after experiencing the product.)

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