Cisco IPC IPCC解决方案

CiscoIPContactCenter供应了一整套超卓的产品,容许使用CiscoIP电话的座席接收时候多路复用(TDM)与IP语音(VoIP)呼叫。由于IPCC能够与传统呼叫中心途径以及网络集成,因而供应了一条向依据IP的客户连接功能搬家的途

(CiscoIPContactCenter offers a complete set of excellent products that allow agents using Cisco IP Phones to receive Time Multiplexed (TDM) and Voice over IP (VoIP) calls. Because IPCC can integrate with traditional call center approaches as well as networks, it provides a way to move to IP-based customer connectivity capabilities)

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