(This article is the follow-up and acceptance of "Mobile Communication Customer Value Evaluation Model Research and Empirical Analysis" (the first issue in 2010). The previous article builds a typical customer based on the theory of customer value segmentation model and customer life cycle value quantitative model. Value quantification model and empirical analysis, put forward customer value management and improvement suggestions. In this article, the author contacts his own office experience and continues to comment on the construction and use of the customer value model.)
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